fleet.firestonedirect.comB2B | Firestone Direct Fleet

Contact us to schedule an appointment 1.844.338.0819 FleetSupport@FirestoneDirect.com Login Contact Us 1.844.338.0819 FleetSupport@FirestoneDirect.com Hours Monday through Saturday 9:00AM to 5:00PM EST Login Simplified Fleet Care, Convenient Mobile Service Eliminate the hassle of traditional vehicle maintenance with Firestone Direct’s direct-to-your business fleet care solutions. Get Started Customized Fleet Maintenance When You Need it Most Last Mile Delivery To tackle the high-mileage demands of a last mile delivery service, our on-site maintenance services, lot inspections, and digital tools make it easy to proactively maintain your fleet’s health. Fleet Management Companies We collaborate with Fleet Management Companies (FMCs) to fulfill ongoing service requirements for the fleets you work with. Our certified expert technicians are dispatched directly to your fleet to complete needed work identified for each vehicle. Small/Medium Yarded Fleets To keep your vehicles on the road, we work directly with managers of small to medium businesses to craft flexible, proactive maintenance plans to take the hassle out of fleet care, including before- and after-hours service times. Government Fleets Keep your people and city safe with fleet service for your government fleet vehicles right at your facility. With Firestone Direct, you can focus on serving your people, while we keep your fleet of vehicles running smooth. Downtime Savings Firestone Direct’s convenient, on-site maintenance service helps keep your vehicles on the road when your business needs them most. Avoid costly downtime due to regular maintenance needs with our mobile fleet vehicle service. To calculate estimated downtime savings, enter your fleet vehicle count and click Calculate Savings. Estimated annual downtime savings reflects potential savings by using Firestone Direct’s services compared to traditional in-store maintenance service assuming the information provided in this graphic display. Downtime is defined as the amount of time a fleet vehicle is out of service. Actual savings may vary. How many vehicles are in your fleet?Calculate Savings According to Work Truck, the median cost for a day of downtime is $604* Average annual fleet vehicle miles is 22,000, requiring approximately 5-6 maintenance appointments annually** Miles driven is a key factor for regular maintenance timing. Some fleets service vehicles monthly or bi-monthly.*** *Source: Work Truck **Assumed average annual fleet vehicle miles based upon FNA fleet data. Actual annual downtime savings may vary. ***Source: Auto truck service Fleet Care Made Easy Service Where You Are Our mobile service technicians come directly to you to service your fleet. We offer comprehensive, on-site mobile vehicle maintenance plans and flexible payment options tailored to your specific business needs. Unparalleled Expertise Backed by Firestone’s vehicle maintenance expertise, our team of certified mobile specialists undergo rigorous, continual training to deliver the expert service your fleet demands to stay on the road. Transparency and Insight Our digital tools and a one-on-one relationship with our dedicated technician makes it easy to track and monitor your vehicle’s health and maintenance needs. Our Services Tire Services New Tire Installation Tire Changeover Tire Rotation and Balance Tire Repair Maintenance Battery Check and Replacement Brake Pad and Rotor Replacement Cabin Air Filter Replacement Engine Air Filter Replacement Fuel Filter Replacement Light Bulb Replacement NuVinAir Odor Elimination Oil Change Telematics Installations Windshield Wiper Replacement Inspections Digital Vehicle Courtesy Check Digital Vehicle Inspection Customizable Digital Fleet Inspection Full Fleet Inspections Available Our mobile vehicle service makes it easy for our mechanics to work on your vehicles, right in your lot. We also offer consistent monthly lot inspections and service during your off hours to minimize downtime and operational impact on your business. Your Digital Vehicle Inspection (DVI) Includes: Bumper-to-bumper overview of the health of each vehicle Recommendations for preventative maintenance Convenient, easy-to-understand report direct from your technician Transparent, convenient service What our customers say about Firestone DirectGreat customer service. The service tech was very friendly and changed my tire very quickly. He is a huge asset to your team.Energy Company, North CarolinaVery convenient for Firestone Direct to come out and service multiple vehicles in a short period of time.Insurance Provider, CarolinasQuick and prompt service. Very convenient. Techs were very professional and did great work.Construction Contractor, Tennessee Latest from Firestone Direct Brakes 5 Braking Best Practices Your Fleet Drivers Should Know Braking best practices are essential for safety and the longevity of the brake systems in your fleet vehicles. Here’s what your drivers need to know about braking. Read More Tires Common Tire Tread Wear Patterns and What They Mean Learn more about tire maintenance, tire tread wear patterns and how to know when it’s time for a new set of tires with Firestone Direct. Read More Maintenance 5 Common Causes of Fleet Vehicle Breakdowns—and How to Prevent Them Explore the most common causes of fleet vehicle breakdowns and learn what fleet maintenance services to schedule with Firestone Direct. Read More Fleet Service Frequently Asked Questions What types of fleets do you service? With fully equipped mobile service vans, we partner with a wide range of yarded fleets, including Last Mile Delivery, Fleet Management Companies (FMCs), Car Sales and Remarketed Vehicles, Car and Truck Rental Companies, Small to Medium Service Businesses, Government Fleets. What types of vehicles do you service? Our mobile mechanics are professionally trained to work on any size of fleet and vehicle type, including small to large fleet sizes; Cars, vans, and SUVs; Truck classes 1, 2a, 2b, 3, and 4. How many vehicles can you service in my fleet? Our preventative fleet maintenance plans are designed to meet the specific needs of your business. Whether you have a few vehicles or a large fleet, we are equipped to customize your service to minimize downtime and reduce operational impact of vehicle maintenance. To get started with Firestone Direct fleet services, contact our dedicated Fleet Support team at 1.844.338.0819 or email fleetsupport@firestonedirect.com . What services do you offer for fleet vehicles? To learn more about our full-service offerings, please visit Our Services . For fleets, we also offer full lot inspections accompanied by a Digital Vehicle Inspection (DVI) report that details the health of each vehicle in your fleet. Exclusively for our fleet partners, we also offer tire health checks to track the health of the tires for each of your fleet vehicles. How do I schedule a fleet service appointment? To get started with Firestone Direct Fleet services, visit our Fleet page and click Get Started to submit your information. One of our dedicated Fleet Support experts will reach out to gather your business fleet’s details and schedule your first service appointment. You can also give our team a call at 1.844.338.0819 or email fleetsupport@firestonedirect.com to get started. How far in advance do I need to schedule a fleet service appointment? We offer flexible service hours to meet your business needs. We ask that you schedule 24 hours in advance so we can offer you the best experience possible. What are your service hours? To minimize any disruption to your business, our fleet service representatives will work with you to schedule service during a window that enables maximum uptime of your fleet vehicles. How do I pay for fleet services? Firestone National Account pricing is applied to all services. Firestone Direct is a Firestone National Account vendor and will conveniently and consistently bill service and tire work through the...